Privacy Policy
Last Updated: January 30, 2025
1. Introduction
This Privacy Policy describes how SFB Interactive Story Game ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application ("the App"). We are committed to protecting your privacy and ensuring transparency about our data practices.
2. Information We Collect
2.1 Account Information
When you create an account using Firebase Authentication, we collect:
- Email address (if you sign up with email)
- Unique user identifier (Firebase UID)
- Authentication method used
- Account creation and last login timestamps
2.2 Usage Data
We collect information about how you use the App, including:
- Story choices and decisions made
- Game progression and completion status
- Features accessed and time spent in the App
- Error logs and crash reports for technical improvements
- Device information (iOS version, device model, app version)
2.3 AI Interaction Data
To provide personalized story experiences, we process:
- Your story choices and preferences
- AI-generated content created for your sessions
- Context needed to maintain story continuity
- Feedback on story quality and preferences
2.4 Financial Information
For in-app purchases:
- Purchase history and credit balance
- Transaction IDs and timestamps
- Credit usage patterns
Note: Payment processing is handled entirely by Apple. We do not store credit card or payment method information.
3. How We Use Your Information
Purpose | Data Used | Legal Basis |
---|---|---|
Account Management | Email, Firebase UID, authentication data | Contract performance |
Story Generation | Previous choices, story context, preferences | Contract performance |
Credit System | Purchase history, usage patterns, balance | Contract performance |
App Improvement | Usage analytics, error logs, feedback | Legitimate interest |
Customer Support | Account info, usage data, communication | Contract performance |
4. Third-Party Services
4.1 OpenAI
We use OpenAI's GPT-4 and text-to-speech services to generate story content and audio. Data sent to OpenAI includes:
- Story context and your previous choices
- Prompts for generating personalized content
- Text for voice synthesis
OpenAI's privacy policy applies to their processing: https://openai.com/privacy
4.2 Firebase (Google)
We use Firebase services for:
- Authentication and user management
- Cloud database storage (Firestore)
- Analytics and crash reporting
- Cloud functions for backend processing
Google's privacy policy applies: https://policies.google.com/privacy
4.3 RevenueCat
We use RevenueCat for subscription and purchase management:
- Purchase events and transaction data
- Subscription status and renewal information
- Customer analytics for revenue optimization
RevenueCat's privacy policy: https://www.revenuecat.com/privacy
4.4 Apple App Store
All payment processing is handled by Apple. We receive only transaction confirmation data necessary for credit allocation.
5. Data Storage and Security
5.1 Where We Store Data
Your data is stored in:
- Google Cloud Platform (Firebase) servers in the United States
- OpenAI's secure cloud infrastructure for AI processing
- Your device for local caching and offline functionality
5.2 Security Measures
We implement industry-standard security practices:
- Encryption in transit (HTTPS/TLS) for all data transmission
- Encryption at rest for stored data
- Access controls and authentication for backend systems
- Regular security updates and monitoring
- Minimal data retention principles
5.3 Data Retention
We retain your data for:
- Account data: Until you delete your account
- Story content: During active gameplay sessions
- Transaction records: 7 years for financial compliance
- Analytics data: 26 months maximum
- Error logs: 90 days for debugging purposes
6. Your Privacy Rights
6.1 Access and Portability
You can request access to your personal data or a copy of your data in a portable format.
6.2 Correction and Updates
You can update your account information directly in the App or contact us to correct inaccurate data.
6.3 Deletion
You can request deletion of your account and associated data. Some information may be retained for legal compliance.
6.4 Opt-Out Rights
You can opt out of:
- Analytics data collection (through iOS Settings)
- Promotional communications
- Non-essential data processing
7. Children's Privacy
The App is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
8. International Data Transfers
Your data may be transferred to and processed in countries other than your residence, including the United States where our primary servers are located. We ensure appropriate safeguards are in place for international transfers.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
10. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation including the right to:
- Access, rectify, or erase your personal data
- Restrict or object to processing
- Data portability
- Withdraw consent
- File a complaint with supervisory authorities
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes through the App or by email. Your continued use of the App after changes indicates acceptance of the updated policy.
12. Analytics and Tracking
We use Firebase Analytics to understand App usage patterns and improve user experience. You can opt out of analytics through your iOS device settings under Privacy & Security > Analytics & Improvements.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Email: privacy@sfb-interactive.com
Support: support@sfb-interactive.com
Data Protection Officer: dpo@sfb-interactive.com
Mailing Address:
SFB Interactive Story Game
Privacy Compliance
[Your Business Address]
United States